Urgent Telemedicine update from CMS and the White House

Breaking News

COVID-19 Regulatory Alert: Medicare Telehealth Services Restrictions Lifted

Today, the Centers for Medicare & Medicaid Services (CMS) issued guidance on Health and Human Services (HHS) Secretary Alex Azar’s waiver authority that broadens access to Medicare telehealth services. Effective March 6, 2020 and for the duration of the COVID-19 Public Health Emergency, CMS will:

  • Waive geographic restrictions, meaning patients can receive telehealth services in non-rural areas;
  • Waive originating site restrictions, meaning patients can receive telehealth services from their home;
  • Allow use of telephones that have audio and video-capabilities; stored information
  • Encounter has to be patient initiated
  • Allow reimbursement for any telehealth services “covered code”, including Office Visits (99201-99215), even if unrelated to COVID-19 diagnosis, screening, or treatment; and
  • Will not enforce the established patient relationship requirement, as determined by CPT Guidelines that a patient see a provider within the last three years.

The Medicare telemedicine healthcare provider fact sheet can be found at:

The Medicare FAQ on these telehealth waivers can be found at:

The Enforcement Discretion for telehealth remote communications during the COVID-19 notice can be found at:

Expect more updates on this in the days and weeks ahead!


How To Register

Please join Terry Fletcher BS, CPC, CCC, CEMC, CCS, CCS-P, CMC, CMSCS, ACS-CA, SCP-CA, QMGC, QMCRC, QMPM for an on-demand webinar on how to implement these changes and more.

You can register for this session by clicking the button below and scrolling to the down to the register section.

Cost: $299.

Note: This webinar has been updated and replaced by Telehealth OnDemand Webinar: CMS and Other Payer Updates which you can register for at the same link below.

Register Now

Categories: Announcements


  1. Rupa Lalai says:

    FAQs –
    Will the webinar cover Medicare and private payors guidlines regarding telehealth, along which CPT codes to be billed? Will new updates in the future regarding telehealth billing be emailed to attendees? Can we send in questions after watching the webinar?

  2. Terry Fletcher says:

    We cover primarily CMS- Medicare. I comment on some of the Commercial payers who have put out statement on how they will handle Telehealth but you have to check with your contracts since they are all different. Updated Webinars will be available for purchase. You can join our Coding Corner Membership under Services page for any follow up questions. We respond to all members questions

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