What hidden information can hurt your practice and/or the patient?
Has your patient told you about ALL of their medicines?
Did you report all of the diagnoses a patient is being seen for in the hospital or only the ones you are treating?
Are you, the provider, asking the right questions in the HPI?
What you don’t know CAN hurt you: Terry covers these questions plus offers some tips on how to explain the EOB to a patient who thinks it’s a bill.
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