Is outsourcing your coding and billing overseas a good idea?

Is outsourcing your coding and billing overseas a good idea?

When considering appropriate contractual measures for offshore activities, it’s worthwhile to keep a few issues in mind:

  • Are policies/procedures in place to ensure that PHI and other personal data stays secure?
  • Is (unnecessary) overseas access to PHI prohibited?
  • Can the offshore activities be terminated immediately upon discovery of a significant breach?
  • How and how often will audits be conducted? (CMS “appears to recommend annual audits.”)

These questions and more are discussed as Terry tackles the pros and cons of offshore outsourcing for healthcare tasks, such as coding, billing, credentialing, and more.

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